FAQs

Frequently Asked Questions & Answers

Here are some of the reasons you should choose us over the competition

  • 25+ years industry experience
  • Competitive rates
  • We come to you, or bring your device to us
  • Same day (where possible) at no extra charge
  • After Hours rates don’t change
  • Fixed right the first time
  • Remote support available

We offer a 10% discount to pensioners

Yes, we come to you, although you can bring your equipment to us if the issue is not a “site” issue.

Before our tech arrives you should endeavor to back up your important data just in case. If you are not performing backups of your important data ask us how to set up some backups for you. If there is a chance that data may be lost our technicians will backup the data before performing any work

We service home users as well as business users

We accept cash at the site, payid, or you can EFT to our bank account. We can send a tax invoice if you require one.

We are open from 9am – 8pm weekdays and Saturdays (9am – 5pm) but don’t be afraid to call or email us outside of these hours, we might be able to get you an answer quickly to put your mind at rest.

No, we don’t charge a cancellation fee but ask that we can have 24 hours notice for cancellation so we can book other jobs in

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